At Workway, we are committed to providing a transparent and straightforward refund policy. Whether you are a new or long-time customer, here’s a comprehensive overview of our refund terms.
Refunds on Purchases
Customers may request a refund within 15 days of the original purchase date. To initiate a refund, please contact our customer support team within this period, and we will assist with your request.
Non-Refundable Subscription Renewals
Please be advised that subscription renewals are non-refundable. To avoid renewal charges, we recommend reaching out to our customer support team to cancel prior to your renewal date. We will also send you reminder notifications to keep you informed as your renewal date approaches.
Refund Process and Timeline
Once a refund is approved, it typically takes 3-5 business days for the refunded amount to reflect in your bank account or on the credit card used for the initial transaction. We aim to ensure a smooth and efficient process for all refund requests.